Everything You Need to Know About Clove & Company

Whether you're new to body massage or already have a regular self-care routine, we're here to make things simple. Find answers to common questions about our Body Sculpting Massage Roller, Organic Firming Body Massage Oil, orders, shipping, and returns.

About Our Products

What is the Clove & Company Body Sculpting Massage Roller?

The Clove & Company Body Sculpting Massage Roller is a handheld body massage tool designed for targeted massage at home. Its multiple rolling points help create a stimulating massage experience across areas such as the legs, arms, buttocks, and other areas of the body.

What is the Clove & Company Organic Firming Body Massage Oil?

Our Organic Firming Body Massage Oil is a body-care oil made for massage and daily skin care. It features collagen and stem cell extract and is designed to leave skin feeling nourished, soft, and moisturized while supporting the appearance of smoother, firmer-looking skin.

Can I use the Body Sculpting Massage Roller with the body oil?

Yes. The two products are designed to work well together as part of a body-care ritual. Applying body oil before massage can help the roller move more comfortably across the skin while adding moisture to your routine.

Where can I use the Body Sculpting Massage Roller?

The roller can be used on many areas of the body, including the legs, arms, buttocks, waist, and other areas where you want a targeted massage. Avoid using it on broken, irritated, bruised, or damaged skin.

How often should I use the massage roller?

There is no one routine that works for everyone. Many people choose to make massage part of their regular body-care routine. Start gently and adjust the frequency and pressure based on how your body feels.

Does the massage roller remove cellulite?

The Body Sculpting Massage Roller is designed to provide a stimulating massage and can help temporarily improve the appearance of skin after massage. It is not intended to diagnose, treat, or cure cellulite or any medical condition, and individual results can vary.

Is the massage roller a medical device?

No. The Clove & Company Body Sculpting Massage Roller is a personal body-care and massage tool. It is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Using the Body Sculpting Massage Roller

Should I apply body oil before using the roller?

You can. Using a suitable body oil can provide slip and make massage more comfortable. Our Organic Firming Body Massage Oil was created to complement a body-care and massage routine.

How much pressure should I use?

Start with light to moderate pressure and adjust based on your comfort level. Massage should feel stimulating and comfortable, not painful. Avoid excessive pressure or prolonged massage on one area.

Can I use the roller every day?

You can incorporate it into your regular self-care routine as long as your skin and body feel comfortable. If an area becomes sore, irritated, or uncomfortable, stop using the roller and allow the area to rest.

How do I clean the massage roller?

Wipe the roller with a clean, slightly damp cloth after use and allow it to dry completely before storing it. Avoid soaking the tool unless the product's care instructions specifically state that it is safe to do so.

About the Body Massage Oil

Is the body oil suitable for all skin types?

The oil is intended for external body use. Skin can react differently to any cosmetic product, so we recommend reviewing the ingredient list and performing a small patch test before applying it more widely, especially if you have sensitive skin.

Can I use the body oil on my face?

No. Our Organic Firming Body Massage Oil is formulated and marketed for the body. For best results, use it only as directed on the product packaging.

Can I use the body oil without the massage roller?

Absolutely. The oil can be used on its own as part of your everyday body-care routine. The roller simply adds a massage element to the experience.

What does the body oil do for my skin?

The oil helps moisturize and nourish the skin while supporting a smoother, softer, firmer-looking appearance. How your skin looks and feels may vary depending on your skin type and routine.

Orders & Shipping

Where do you ship?

We ship to the destinations available at checkout. Shipping availability and costs are calculated based on your delivery location.

How long will my order take to arrive?

Delivery times vary depending on your location and the shipping method selected at checkout. Once your order ships, you will receive tracking information when tracking is available.

Can I change or cancel my order after placing it?

We recommend contacting us as soon as possible if you need to make a change or cancel an order. Once an order has been processed or shipped, changes may no longer be possible.

How can I contact Clove & Company about my order?

For questions about an order, product, return, or anything else, email us at:

cloveandcompanyofficial@gmail.com

Please include your order number when contacting us about an existing order so we can help you more quickly.

Returns & Support

How do I start a return?

Please email cloveandcompanyofficial@gmail.com to start the return process. Our team will provide the next steps based on your order and return eligibility.

What if my order arrives damaged?

Please contact us at cloveandcompanyofficial@gmail.com as soon as possible if your order arrives damaged. Include your order number and clear photos of the damaged item and packaging so our team can review the issue.

I received the wrong product. What should I do?

Please contact us at cloveandcompanyofficial@gmail.com with your order number and details about the item you received. We'll review the order and help with the next steps.

Still Have Questions?

We're happy to help.

If you couldn't find the answer you're looking for, email cloveandcompanyofficial@gmail.com and our team will get back to you.

Clove & Company
Thoughtful body-care essentials for your everyday ritual.